Support Tickets
Support Tickets lets players contact site staff from their account. Staff can reply, update statuses, assign tickets and add internal notes.
All data stays in the KaevCMS database; no game-database connection is needed.
Module guides
- Support settings — permissions, limits and retention.
- Managing tickets — viewing, replying and statuses.
Enable the module
Open Modules, enable Support Tickets, then visit its administration section and review the settings.